Terms of Service
The agreement between you and CalJoy, in plain language.
Last updated — September 5, 2026
What CalJoy is
CalJoy is a food diary. You photograph a meal, it identifies the food and looks up the nutrition, and it keeps a record so you can see patterns over time. It also includes an AI coach that answers questions using your own diary.
By using CalJoy you agree to these terms. If you do not agree with them, do not use the app.
This is not medical advice
This is the most important paragraph on the page. CalJoy provides general guidance about food and nutrition. It is not a medical device, it is not a doctor, and nothing in it — including anything the coach says — is medical advice, a diagnosis, or a treatment plan.
Talk to a qualified professional before making significant changes to how you eat, and particularly if you are pregnant, breastfeeding, under 18, managing diabetes, an eating disorder, kidney disease or any other condition affected by diet, or taking medication that interacts with food.
Calorie targets are estimates produced from the information you give us and from published formulas. They are a starting point, not a prescription.
Estimates, not measurements
The figures CalJoy shows are estimates. Recognising food from a photograph involves judgement about what a dish is and how much of it is there, and real food varies from one kitchen to the next.
Treat them as good estimates rather than measurements, and correct them in the app whenever you know better — the corrected entry is what counts toward your day.
Your account
You are responsible for what happens under your account and for keeping access to your email or sign-in method. Tell us if you think someone else is using it.
One person per account. Do not share credentials, and do not create an account for anyone under 16.
The free plan
The free plan includes three meal scans a day, every day, and it is not a trial that expires. Some features — unlimited scans, the full history, trends, custom macro targets, data export and unlimited coach messages — are part of Premium.
Subscriptions and payment
Premium is an auto-renewing subscription, sold monthly or yearly, at a price that varies by country and is shown in your own currency before you buy.
Payment is charged to your Apple or Google account when you confirm the purchase. It renews automatically at the end of each period unless you cancel at least 24 hours before that period ends. Your account is charged for renewal within 24 hours of the end of the current period.
A free trial, where offered, converts to a paid subscription unless cancelled at least 24 hours before it ends. Any unused part of a free trial is forfeited when you buy a subscription.
Manage or cancel your subscription in your Apple or Google account settings. Deleting the app does not cancel it.
Refunds
Purchases are made through Apple or Google, so refunds are handled by them under their policies, not by us. We cannot issue a refund for a store purchase directly. If a refund is granted, Premium access ends when the store tells us it has.
How you may use it
Ordinary use is fine. These are the things that are not.
- Do not attempt to break, overload or reverse engineer the service, or to get around the free plan’s limits.
- Do not upload anything illegal, or anything that is not a photograph of food, through the scanner.
- Do not use the coach to seek advice on self-harm, extreme restriction or anything dangerous. It is built to decline, and abusing it may end your access.
- Do not resell or redistribute the service or its data.
Your content
Your photos and your diary are yours. You grant us only the permission needed to run the service for you: to store your entries, to send a photo for recognition, and to display your own history back to you. We do not claim ownership and we do not use your content to advertise.
Our content
The app, its name, its design and its code belong to us. The CIQUAL nutrition data is published by ANSES and used under its terms. Food and activity icons are Fluent Emoji by Microsoft, used under the MIT licence.
Availability
We aim to keep CalJoy working, but it is provided as it is, without a guarantee that it will always be available or free of faults. Features may change, and a feature may be removed if keeping it is not viable — if that affects something you paid for, we will say so.
Liability
To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability to you is limited to what you paid us in the twelve months before the claim.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot legally be limited. If you are a consumer, you keep every right your local law gives you.
Ending the agreement
You can stop using CalJoy and delete your account whenever you like. We may suspend or end an account that breaks these terms, and will explain why unless we are prevented from doing so.
Governing law
These terms are governed by the laws of the United Arab Emirates, and the courts of Sharjah have jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of your own country’s mandatory laws.
Contact
Questions about any of this go to hello@caljoy.io and are answered by a person, usually within two working days.